In recent years, telemedicine has gained popularity as a convenient way to receive medical care. While it offers many benefits, it’s essential to understand its limitations. In this blog post, we will explore the pros and cons of telemedicine for primary care and discuss when it’s best to utilize digital services or opt for an in-person visit.

Pros of Telemedicine

Telemedicine provides some advantages for primary care. Firstly, it allows patients to access healthcare from the comfort of their own homes, particularly useful for those who have difficulty traveling or live in remote areas. This can also be adventageous for certain types of sick visits, such as confirmed COVID cases. 

Digital services often offer lower costs compared to in-person visits, saving money on transportation and fees. For primary care, telemedicine appointments can help manage chronic conditions such as diabetes or hypertension, allowing patients to communicate with healthcare providers regularly without having to make the journey to a clinic. Additionally, beyond primary care, telemedicine can provide access to specialists who may not be available locally.

Cons of Telemedicine

While telemedicine offers convenience, there are limitations to what can be achieved remotely, particularly for primary care. Certain physical examinations, such as listening to the heart or checking reflexes, performing osteopathic manipulation, or addressing physical injuries cannot be conducted through a screen. For primary care, physical assessments are critical for diagnosing certain illnesses accurately.

There is also potential for technical difficulties. Poor internet connection or glitches during a video consultation can hinder communication between patients and healthcare providers, reducing the effectiveness of the consultation.

When to Choose Telemedicine

Telemedicine is an excellent choice for managing chronic conditions and regular check-ups. It is also useful for simple consultations, such as discussing minor symptoms or medication adjustments. For primary care, telemedicine is best for non-emergency situations.

However, in-person visits are still necessary for certain primary care cases. For instance, when physical examinations are required to confirm a diagnosis or when seeing a physician for the first time.


Telemedicine provides a convenient and accessible way to receive primary care. It offers many benefits, but it’s essential to understand its limitations. Knowing when to choose telemedicine over an in-person visit for primary care ensures that patients receive the best care for their needs.

When requesting an appointment, speak with one of our staff regarding the applicability of a virtual visit.